Ace Moving & Warehousing - Review by All Movers

Ace covers all the essential bases you’d expect from a full-service mover. They handle the heavy lifting, literally and figuratively, so you can focus on the million other things that come with a move.

Understanding a company’s process is key to a stress-free move. Here’s a look at how things work with Ace, from the first call to the last box.

Getting moving quotes can be a real pain, but Ace makes it pretty straightforward.

1. Initial Contact: You can start online or by phone. I’d recommend calling to get a feel for their customer service.
2. The Walk-Through: This is the most important step. For an accurate quote, they require either a virtual or in-person walk-through of your home. They create a detailed inventory list, which is the foundation for your fixed-price estimate. This is non-negotiable for me-I never trust a company that gives a quote over the phone without seeing what they’re moving.
3. The Estimate: You’ll receive a detailed, itemized quote. It’s not just a number; it breaks down the costs for labor, transportation, packing materials, and any special services. This transparency helps avoid customer complaints later on. Make sure you read it carefully and ask questions.

Their communication is solid. They assign you a move coordinator who is your single point of contact throughout the entire process. No getting bounced around between departments.

On moving day, a uniformed moving crew shows up on time. The crew leader does a quick walk-through with you to confirm the inventory and note any special instructions. They lay down floor runners and pad door jambs to protect your home-a small detail that shows they care.

They work efficiently but not recklessly. You can tell the team members have worked together before; there’s a system and a rhythm to how they pack and load the truck.

If anything changes-say, you suddenly remember a basement full of stuff you forgot to include-they’ll handle it with a change order. This is a formal document that updates the scope of the move and the cost, so everything is documented and agreed upon.

Their policy on damages is also clear. They have a standard valuation coverage included, but you can purchase additional insurance.

If something does get damaged, the claims process is handled directly through your move coordinator. Based on client reviews and my own research, their claims ratio is lower than the industry average, which speaks volumes.

No company is perfect. It’s all about finding the right fit for your specific needs. Here’s my honest breakdown of where Ace shines and where they might fall short.

These are estimates. The only way to get an accurate number is to get a personalized fixed-price estimate from the company.

Your final cost will always depend on the distance of your move, the weight of your belongings, and the services you choose.

However, to give you a general idea, here are some ballpark figures — or use our moving cost calculator for a faster estimate based on distance and home size.

It’s always smart to compare your options. Here’s a quick look at how Ace stacks up against some other players in the field.

Because Ace is a regional company, your first step should be to check if they operate in your area. They have been steadily expanding over the past decade, so it’s always worth a quick call or a visit to their website.

Ace Moving & Warehousing primarily serves the following states and major metropolitan areas:

• Oklahoma: Oklahoma City (HQ), Tulsa
• Texas: Dallas, Fort Worth, Austin
• Arkansas: Little Rock, Fayetteville
• Kansas: Wichita, Kansas City
• Missouri: Louis, Springfield
• Tennessee: Nashville, Memphis

They are continually adding new locations, so if you’re in a neighboring state, it doesn’t hurt to ask if they can service your move.

Yes, I believe Ace Moving & Warehousing is a very good moving company, but with a specific customer in mind. If you are someone who values reliability, professionalism, and peace of mind over getting the absolute lowest price, then Ace is a fantastic choice.

The customer experience they provide is a cut above many others in the industry. The professionalism of their moving crew, the accuracy of their fixed-price estimate, and the quality of their customer service all justify the slightly higher cost.

Would I recommend them to my sister Megan for her next inevitable move? Absolutely, as long as she’s moving within their service area.

For a family, knowing that your belongings are in good hands and that you won’t be hit with a surprise bill at the end of a long moving day is worth its weight in gold.

They aren’t the right fit for a college student moving a few boxes out of a dorm, but for a family moving a household full of memories, they are one of the most dependable options out there.

If Ace doesn’t operate in your area or if their price point is a bit out of reach, here are a few other great alternatives to consider:

1. United Van Lines: A great choice if you need a mover with a massive national network. They are one of the most reputable van lines and can handle moves of any size to virtually anywhere in the country. Their resources for complex moves are extensive.
2. TWO MEN AND A TRUCK: Known for their local moving services, this franchise-based company offers a more a-la-carte approach. They are often a bit more affordable than full-service movers and are great for smaller, in-town relocations.
3. U-Pack: If you’re willing to do the packing and loading yourself to save a significant amount of money, a container company like U-Pack is an excellent hybrid option. They drop off a container, you load it, and they handle all the driving. It gives you control and saves you cash.