Camelback Moving - Review by All Movers

Okay, let’s look at what they actually do. Because “moving” is a broad term. Are they just hauling boxes, or will they pack your unmentionables for you?

Understanding the process is half the battle. It reduces the anxiety when you know what step comes next.

First off, you need a number. You can call them or fill out a form online.

Here is what I like: they are pretty rigorous about the inventory. When I worked in the industry, the number one reason for a change order (that’s fancy talk for “we’re charging you more money now”) was because the customer forgot to mention they had a piano or a pool table.

Camelback will typically try to get a visual on what you have. For smaller moves, a phone inventory might work, but for big houses, they often want to see it – either in person or via video. Once they have that, they give you an estimate.

Their customer service team is generally praised for not being too pushy. You know how some sales reps call you six times a day? These guys seem a bit more chill, which I appreciate. They explain the moving quotes clearly – breaking down labor, fuel, and materials.

On the big day, the moving crew shows up. From what I’ve gathered digging through client reviews and forums, promptness is a strong suit for them.

They start by prepping the house. This means floor runners (to protect your carpet) and padding the door frames. As a mom who cares about her house, I look for this. If a mover walks in with muddy boots and doesn’t put down a runner, I panic.

They pad-wrap the furniture inside the house. This is crucial. You don’t want them dragging a naked dresser out to the truck. Before finalizing any of the documents on loading day, make sure you take a look over our guide to understanding moving contracts.

If you are doing a long-distance move, they will inventory everything with stickers. It’s tedious, but necessary.

One thing to note about their policy regarding damages: They offer the standard “60 cents per pound” coverage which is free (and useless, honestly), but they also offer full valuation coverage. Always ask about the full coverage. If they drop your TV, 60 cents per pound gets you about $15.

Nothing is perfect. Even the best moves have a hiccup. Here is the honest breakdown.

These prices don’t include full packing services, which can double the cost.

Okay, let’s talk money. Remember, these are estimates. Moving costs are like airline tickets – they change based on demand, date, and how much stuff you have.

If you are in Arizona, you can’t miss them. But they are expanding their reach.

Their headquarters is the mothership.

• Phoenix, AZ: This is the main hub. Their warehouse, dispatch, and main fleet are here.
• Service Area: They service the entire “Valley of the Sun” (Scottsdale, Gilbert, Chandler, Mesa, Glendale) daily.

They don’t have physical branch offices in every state like a United or Atlas Van Lines might, but they operate routes to all 48 lower states. To track where people are heading on these routes, you can look at the top cities people are moving to for a quick overview.

If I were moving my own family again within Arizona, or moving out of Arizona, Camelback Moving would be on my shortlist of three companies to call.

Here is why: The customer experience seems consistent. In an industry where customer complaints usually revolve around held hostage shipments or hidden fees, Camelback’s complaints are usually about scheduling hiccups or minor damages – things that happen even to the best. If you want to remain diligent before booking any provider, look over our reference on identifying moving scams.

Their claims ratio (the percentage of moves where something breaks) appears lower than the industry average based on the data I’ve seen. They are professional, they are licensed, and they act like a real business.

However, if you are looking for the absolute cheapest way to get your boxes across town, they might be too pricey for you. They are for people who value their sanity and their furniture more than saving the last nickel.

Maybe they are booked, or maybe you just want to comparison shop (which you should always do!).

• Muscular Moving Men: Another very strong local Phoenix competitor. They have a similar vibe and service level.
• PODS or U-Pack: If you want to save money and don’t mind loading the boxes yourself. This is a great hybrid option.
• International Van Lines: If you are doing a massive cross-country move involving international borders or very complex logistics that Camelback might not specialize in.