Metropolis Moving - Review by All Movers

Metropolis keeps its service list focused. They aren’t trying to be everything to everyone, which I appreciate. They stick to what they do best.

Knowing the process is half the battle. Here’s a breakdown of what a typical customer experience looks like with them.

1. Getting a Quote: It starts on their website or with a phone call. For an accurate quote, they’ll want to do a virtual or in-home walkthrough. I strongly recommend this. A ballpark estimate over the phone is how you end up with a change order later. A visual survey allows them to see exactly what you have, from that awkward antique dresser to the 20 boxes of books in the basement.
2. The Estimate: You’ll receive a detailed moving quote. Read it carefully. It should list all the services, the estimated weight (for long-distance), the hourly rate (for local), and any extra charges for things like packing materials or long carries. Good moving company regulations require this transparency.
3. Booking: If you like the number, you’ll book your date. Their customer service team is generally very responsive. They confirm everything in writing and are available to answer questions leading up to the move.

On moving day, the moving crew typically calls when they’re on their way. They do a quick walkthrough with you to confirm what’s going and what’s staying. They’re methodical, protecting floors and doorways before they start moving the big stuff.

Their teams work efficiently. They have a system for loading the truck to maximize space and minimize the chance of items shifting during transit. If you’ve paid for packing, they usually do that a day or two before the actual move.

One thing to note is their policy on damages. Like any reputable mover, they have a claims ratio, and they’re insured. The process for filing a claim is straightforward, but it’s always best to understand the level of valuation coverage you’ve selected before the move. Don’t be afraid to ask about it.

No moving company is perfect. Let’s lay out the good and the not-so-good based on client reviews and my own observations.

Please note that prices are estimates for informational purposes and may vary based on individual factors.

Your final cost will depend on the size of your home, the distance of the move, and the services you choose. You can use our moving cost calculator to get a general idea for your budget. However, to give you a general idea, here are some ballpark figures. Remember, these are just estimates – get a personalized quote!

To put Metropolis in context, let’s see how they stack up against some other players in the field.

While they’ve grown, Metropolis hasn’t gone nationwide just yet. Their strategy seems to be focused on building a strong presence in specific regions rather than spreading themselves too thin.

This allows them to maintain a higher quality of service and ensure their crews are all trained to the same standard.

Here’s my final verdict, the same one I gave my sister.

Yes, Metropolis Moving is a very good moving company, but with a condition. They are the right choice if you view your move as an important project that you want done right, rather than a task you want done cheap.

This brings me back to the bed analogy.

You can hire a budget mover. It’s like buying that flimsy folding bed. It might work. You might save a few hundred bucks. But you could also end up with a lumpy, uncomfortable experience – hidden fees, damaged furniture, a crew that doesn’t communicate, and a massive headache.

You’re taking a gamble, and the customer complaints you see online for these types of movers often tell the same story.

Metropolis Moving is the wall bed. It’s a thoughtfully designed, solid solution. It costs more upfront, but it’s built for reliability and peace of mind.

You get a thick, comfortable mattress you can rely on every single night. With Metropolis, you get a professional moving crew, a clear fixed-price estimate, and solid customer service.

It’s a system designed for people who need to save space (or in this case, stress and hassle) without sacrificing the quality of the core experience.

For a young person moving a few boxes out of a dorm, a cheaper option might be fine. But for a family, or anyone moving the contents of an entire home, you need something you can count on. You need the solution that lets you sleep at night.

For that reason, I wholeheartedly recommend them.

If Metropolis isn’t in your area or you want to compare other moving quotes, here are a few other companies known for their solid reputation:

1. Safeway Moving Systems: They are a broker with a great reputation for vetting their carriers. They’re excellent for long-distance moves and have a strong focus on customer service.
2. North American Van Lines: A giant in the moving industry with a massive network. They can handle just about any move, anywhere, and offer tons of customizable moving services.
3. Allied Van Lines: Another industry veteran with a strong track record. They are particularly good with corporate relocations but also handle personal moves very well.

I always suggest getting at least three quotes. Check online reviews, look for discussions in a community forum, and trust your gut.