Riverdog Moving - Review by All Movers

How to get a price estimate. Start with the online “Get a free estimate” form or pick up the phone. The website publishes the weekday/weekend hourly pricing for a 2-person crew and how much it costs to add an extra mover. That baseline makes budgeting easier before you get into specifics.

Steps to book a move:

1. Share your addresses, inventory highlights, stairs/elevator notes, and target date.
2. Riverdog confirms the crew size and time window.
3. You receive a non-binding estimate. For local moves, costs are time-based plus materials and travel; for longer in-state trips, expect a time-and-distance quote unless you negotiate a fixed number. (They do not advertise a guaranteed “fixed-price estimate” for standard local moves.)

Communication channels & support. Site form, phone, and email are standard; they’re also active on Instagram for general outreach.

On move day. In my moves, crews called en route, walked the space to plan the load, padded banisters, and wrapped furniture that needed it. They worked in tight stairwells without drama, kept tools handy for beds and tables, and staged rooms on arrival. That “steady pace without drama” is exactly what you want when the clock is running.

Packing & handling approach. Packing time is billed at the same hourly rate; materials (boxes, paper, bubble, TV boxes, mattress bags) carry posted prices in the tariff. If you’re DIY-packing, label fragile boxes clearly – their tariff makes clear they’re not responsible for items you packed.

Delays, cancellations, damages – the policies:

• Minimums & timing: Two-hour minimum; after the minimum, billing is prorated to the minute.
• Travel fee: A per-mile travel fee applies (with a minimum), calculated round-trip from their office.
• Cancellation: Cancel within 48 hours and they may charge a modest fee; weather exceptions apply.
• Payment: Cards are accepted with a 2.75% processing fee.
• Claims: Claims must be in writing (email accepted). Concealed damage needs to be reported within 30 days – our guide to mover valuation coverage breaks down what each tier actually protects, and the company has the right to repair or compensate at actual cash value.
• Coverage choices: Default South Carolina mover’s transit coverage is $0.60 per pound per article; an optional “Maximum Benefit Coverage” (up to $500 per damaged item) is available for a flat fee per truckload. Read the exclusions – many common items fall outside that upgrade.
• A helpful detail: Riverdog doesn’t add a separate fee for extra pick-ups or deliveries after the initial stop – the clock still runs, but there’s no special surcharge listed for additional stops.

Please note that prices are estimates for informational purposes and may vary based on individual factors.

Below is an estimated local-move cost table built from Riverdog’s posted hourly rates for a 2-person crew, their tariffed two-hour minimum and travel fee, and typical hour ranges I’ve tracked across similar Charleston moves. You can use our moving cost calculator to get a general idea for your budget. Your numbers will vary with stairs, distance, and how packed you are.

• Weekday rate (Mon-Thu): $160/hr for 2 movers; add a mover: +$50/hr.
• Weekend rate (Fri-Sun): $180/hr for 2 movers; add a mover: +$50/hr.
• Minimum: 2 hours. Travel fee: per mile with a stated minimum (assume $200 minimum for budgeting).

Notes that matter:

• Adding a third mover (+$50/hr) often shortens the job – for a loaded 2-bedroom with stairs, I prefer 3 movers to keep the bill predictable.
• Materials (boxes, paper, mattress bags, TV cartons) are extra; Riverdog lists typical prices in their tariff.
• Charleston movers average about $138/hr across the market, so Riverdog’s weekday rate is a bit above that average, and their weekend rate higher – common in busy months.

If you’re anywhere around Charleston, Riverdog likely covers you. If you’re outside those neighborhoods, call – the contact page hints at broader coverage, but I always confirm service radius and travel fee before I block a date.

• Charleston, SC
• West Ashley, SC
• Pleasant, SC
• Folly Beach, SC
• James Island, SC
• Summerville, SC
• Hanahan, SC

Yes – with the right expectations.

If you’re moving within the Charleston area and you like clean hourly math, published rates, and local crews, Riverdog Moving checks the boxes.

Their team showed up when they said they would, protected the touch-points that matter (floors, doorframes, upholstered pieces), and kept conversation about costs grounded in what the clock and materials actually said. I also like that their tariff is detailed – claims timelines, travel fee rules, coverage choices, even a list of exclusions – so there are fewer surprises.

Where they’re not the perfect fit: if you need a fixed-price estimate on a tricky in-town move, or you want full warehouse storage bundled in, you might feel constrained. Riverdog does offer overnight truck storage for a fee, but that’s a bridge – not a long-term solution.

As for “claims ratio,” I didn’t find a publicized number. That’s normal for small intrastate movers. I weigh the paper trail (tariff + BBB listing), local forum chatter, and my own experience. On my jobs, nothing needed a claim. If you’re anxious about coverage, price in the upgrade or look at third-party insurance.

Bottom line: Riverdog Moving is a solid pick for everyday local moves in the Lowcountry – the kind of jobs where crews that know Charleston’s streets save you 30 minutes here and there, which is the difference between feeling gouged and feeling taken care of.

• Two Men and a Truck (Charleston): Larger brand footprint and predictable systems. Good if you want the franchise playbook and the capacity that comes with it.
• College HUNKS (Charleston): Handy for pairing moving with junk removal or labor-only help.
• Low Country Moving Specialists: Often competitive pricing for smaller moves; check availability in peak season.
• Smith Dray Line (Atlas agent): Interstate capability and corporate relocations; better for complex or long-distance work.