Road Haugs Moving & Storage – Review by All Movers

Getting a price estimate. You’ll start with a phone call or online form. For homes over a couple bedrooms or with specialty items, expect a video or in-home survey. Road Haugs offers binding and non-binding estimates; for larger or longer moves, I prefer binding so everyone has the same, fixed target.

Steps to Book:

1. Share inventory, access notes (elevators, stairs), and dates.
2. Choose packing level and valuation coverage (basic coverage is limited; consider full value protection for antiques or pianos).
3. Review the estimate, sign, and lock a date with a deposit if required.
4. Get prep instructions – what stays in drawers, what doesn’t, when to unplug appliances.

Communication & Support:

Their office team is responsive by phone and email. The crew lead typically calls day-prior and day-of with windows and confirmations – simple, but it calms nerves.

Arrival & protection. Crews roll out runners, pad railings, protect doors, then stage cartons by room. Large furniture gets wrapped in thick pads, taped cleanly, then shrink-wrapped. Pianos get boards, straps, and extra bodies. That’s the baseline I’ve observed – and what you should expect.

Packing approach. Kitchen and glass get double paper, dish barrels, and clear labeling. If you booked partial pack, they’ll focus on fragile rooms and leave clothes/books to you.

Delays, cancellations, and damages – how it’s handled. In North Carolina, intrastate moves are governed by the Maximum Rate Tariff (MRT) – which sets maximum rates and the standard paperwork and claims process. Basic coverage is typically “released value” (by weight), and you can purchase fuller protection. If something goes wrong, document immediately; good crews call the office from site so you’re not chasing emails.

A quick regulation tip: For intrastate moves, the MRT also outlines when hourly vs. weight/distance pricing applies, and allows regulated surcharges (e.g., a fuel surcharge framework). Knowing that helps you read any estimate with more confidence.

Please note that prices are estimates for informational purposes and may vary based on individual factors.

These are typical ranges I see for Road Haugs-type moves in Charlotte, using North Carolina’s average local mover rate as a baseline and recent quote patterns. You can use our moving cost calculator to get a general idea for your budget. Your inventory, access, dates, and coverage will move the needle.

* Local ranges reflect North Carolina’s average local mover rate (~$105/hr) for a two-person crew as a directional anchor; MRT rules cap maximums and define hourly vs. weight/distance triggers. Always get a written estimate from the company.

About “average normalized moving cost.” When I compare movers, I normalize by: total cubic feet, stairs/elevator time, true truck-to-door distance, and packing volume. On that basis, Road Haugs has consistently landed in the middle-to-efficient band for Charlotte – rarely the cheapest hourly quote, but competitive when you factor speed, protection, and reduced damage risk.

Ratings summarized from a recent independent review roundup; specifics can fluctuate by source/date.

If you live in the Charlotte area, chances are they serve your neighborhood. For long-distance, they’ll dispatch through the van-line network, so origin/destination coverage is wider than their local branch map suggests.

Primary base: Charlotte/Indian Trail, NC, with frequent service in these NC/SC communities:

• North Carolina: Charlotte (Dilworth, Myers Park, South Park, Lake Norman, Uptown, NoDa), Belmont, Concord, Cornelius, Davidson, Gastonia, Harrisburg, Huntersville, Indian Trail, Kannapolis, Marvin, Matthews, Mint Hill, Monroe, Mooresville, Mount Holly, Pineville.
• South Carolina: Fort Mill, Lancaster, Rock Hill.

(You’ll also find dedicated pages for places like Rock Hill, Huntersville, Indian Trail, and Gastonia with the same service mix.)

My verdict: Yes – for the right jobs, absolutely. If you’re in greater Charlotte and want a moving company that treats a baby grand and a marble-top dresser like they’re moving their own, Road Haugs Moving & Storage is on my short list. The crews I’ve worked with stayed on schedule, protected the house, and didn’t cut corners on padding or labeling. Review data backs that up, and the BBB profile is solid.

Where They Shine:

• Homes with fragile, heavy, or high-value items (pianos, antiques).
• Local moves with lots of packing and staging.
• Interstate moves where you’d rather have a van-line partner than a broker.

Where to Be Mindful:

• End-of-month weekends go fast – lock dates early.
• Ask clearly about valuation coverage and delivery windows; like any mover, expectations beat assumptions.

• You Move Me (Charlotte): Great fit for quick local apartment moves with flexible booking.
• Easy Movers: Longtime Charlotte mover with a strong local following – good for family homes.
• Hilldrup: If you want heavy interstate project management or corporate relocation infrastructure.
• Flex Moving & Storage: Budget-leaning local option for lighter jobs.

If you’re in the Charlotte area and care more about how your belongings are handled than chasing the absolute rock-bottom quote, I’d recommend Road Haugs Moving & Storage without hesitation – especially if a piano, heirlooms, or a wall bed is part of your inventory. Book early, choose the right valuation coverage, and get your scope locked in writing. Do that, and you’ll have a smooth move and a good night’s sleep in a home that still has room to breathe.