Roadway Moving - A All Movers Hands-On Review

Roadway isn’t a one-trick pony. They offer a pretty comprehensive suite of moving services designed to cover just about any situation you can think of.

Knowing what to expect can calm a lot of moving-day jitters. Here’s a breakdown of my experience with their process.

It all starts with getting a quote. I found their process to be incredibly thorough. You can fill out a form online, but I recommend calling them. I spoke to a representative who asked detailed questions about my inventory, building access, and any specialty items.

Here’s the key part: Roadway provides a fixed-price estimate. They call it their “Not to Exceed” price. They calculate everything-labor, truck, tolls, packing materials, travel time-and give you one flat number. Unless you add items or services later (which would require a change order), that price is locked in.

This completely eliminates the fear of hidden fees. After I agreed to the quote, booking was as simple as signing a digital contract and paying a deposit.

The moving crew called me when they were 30 minutes away, right within the promised arrival window. They were uniformed, polite, and did a quick walkthrough to confirm the scope of work.

What impressed me most was their efficiency and care. Every piece of furniture was wrapped in thick moving blankets and plastic-wrapped. They used floor runners to protect the floors and corner guards on the doorways. It’s these little things that show a high level of professionalism.

They worked quickly but never seemed rushed or careless. Everything was loaded strategically into the truck, and they confirmed the delivery address and details before heading out. The customer experience was smooth from start to finish.

Please note that prices are estimates for informational purposes and may vary based on individual factors.

Your final cost will depend on the size of your home, the distance of your move, and any additional services you choose. You can use our moving cost calculator to get a general idea for your budget. However, to give you a ballpark idea, here’s a look at some typical ranges for local and long-distance moving.

It’s always smart to shop around. Here’s a quick look at how Roadway stacks up against some other big names in the moving industry.

If you’re in San Diego County or along the I-15 corridor up to Temecula, Priority is squarely in range. For Los Angeles or Orange County moves starting/ending in San Diego, they also list those areas as served – just be precise about start times, loading docks, and delivery spreads when you book.

You can find dedicated Roadway Moving branches in the following locations, with service areas extending throughout their respective states and beyond:

• New York, NY
• Los Angeles, CA
• San Francisco, CA
• Miami, FL
• Chicago, IL
• Philadelphia, PA
• Washington, D.C.
• Boston, MA
• Dallas, TX
• Houston, TX

So, here’s the bottom line. After going through the entire process and doing a deep dive into their operations, my answer is a resounding yes, Roadway is an excellent moving company.

But they aren’t for everyone.

Think of it this way: when you need a place for a guest to sleep for one night, a cheap folding cot or an air mattress gets the job done. It’s temporary and functional. But for your own nightly sleep, you invest in a proper bed with a thick, supportive mattress because quality, comfort, and durability matter.

Many moving companies are like that folding cot. They’re the cheapest option and might be fine if everything goes perfectly. But they often come with the risk of hidden fees, careless handling, and stressful delays.

Roadway Moving is the high-quality mattress. They cost more upfront, but what you’re paying for is a guarantee of quality, reliability, and a genuinely stress-free experience.

Their fixed-price model removes the financial anxiety, and their professional crews eliminate the physical and emotional stress of the move itself.

If you’re on a very tight budget and are willing to roll the dice, there are cheaper options. But if your priority is protecting your belongings and your sanity, Roadway Moving is one of the best investments you can make for your move. For me, especially for a complicated or long-distance move, the extra cost is absolutely worth the peace of mind.

It’s always good to have options. If Roadway doesn’t seem like the right fit for your budget or location, here are a couple of other highly-rated companies to consider:

1. North American Van Lines: A huge and reputable player with a massive network. They are great for complex long-distance moves and offer a wide range of services, often with more flexible pricing options.
2. Allied Van Lines: Another industry veteran with a strong track record. They offer excellent vehicle shipping services alongside standard moving packages, making them a great all-in-one choice if you need to move your car as well.
3. JK Moving Services: Known for their excellent training programs for their staff and highly customizable moving plans. They have a great reputation, particularly for long-distance relocations on the East Coast.