Extra Mile Moving - A No-Nonsense Review by All Movers

Most moving companies offer a similar menu of services, and Extra Mile Moving is no different. The real distinction is in how they execute them. Here’s a breakdown of what they do.

Understanding a company’s process is key to a stress-free move. Here’s how it typically goes with Extra Mile Moving.

Getting a quote is the first step. You can usually start the process online or by phone. I always recommend the phone, as you can get a better feel for their customer service. They’ll ask for details about your move: size of your home, amount of stuff, distance, and any special items.

Here’s the important part: they push for a virtual or in-home survey to give you a fixed-price estimate. Do not skip this. A binding estimate is your best protection against a final bill that’s way higher than the initial quote.

Some companies give a low-ball non-binding estimate just to get your business, then pile on charges later with a “change order.” A fixed-price estimate from Extra Mile means the price they quote is the price you pay, unless you add more items or services.

Once you have the quote and are ready to book, they’ll send over the contract. Read it carefully. Check the dates, addresses, and list of services. Once signed, your move is locked in. Their communication throughout this phase is generally excellent; they keep you in the loop and are available to answer questions.

On moving day, the moving crew typically arrives within a scheduled window. A good crew will introduce themselves, do a quick walkthrough of your home to confirm what’s being moved, and then get to work protecting your property. This means laying down floor runners and padding banisters and door frames.

They work methodically, loading the truck efficiently to maximize space and minimize the chance of items shifting during transit. The crew I observed was professional and respectful-no blasting music or yelling across the house. They seemed to have a system and worked well as a team.

Upon arrival at your new home, they do another walkthrough to understand where you want furniture placed. They unload everything into the correct rooms and will reassemble any furniture they took apart, like bed frames or tables.

Before they leave, the crew leader will have you sign off on the delivery, confirming that everything has arrived. If you spot any damage, point it out immediately and make sure it’s noted on the paperwork. This is critical for the claims process.

Their policy on delays and damages is fairly standard for the moving industry. They have a process for filing claims, but like with any company, it’s best to prevent the damage in the first place by clearly labeling fragile boxes and communicating with the crew.

These are estimates. The only way to know for sure is to get a personalized, fixed-price estimate directly from the company.

Talking about the average normalized moving cost can be tricky because every move is unique. You can use our moving cost calculator to get a general idea for your budget. However, I can give you a ballpark idea based on typical scenarios. Your final price will depend on the weight of your belongings, the distance of your move, and any additional services you choose.

To give you some context, here’s how Extra Mile stacks up against some other players in the moving industry.

Before you get too excited, you need to make sure they actually service your area. Their focus on quality means they haven’t expanded as aggressively as some other companies, preferring to solidify their reputation in the regions where they operate.

Extra Mile Moving primarily operates in the following areas:

This is a representative list. You should check their website or call them for the most current service map as they are always expanding.

• California: Los Angeles, San Diego, San Francisco Bay Area
• Texas: Austin, Dallas, Houston
• Florida: Miami, Orlando, Tampa
• Illinois: Chicago and surrounding suburbs
• New York: New York City metro area
• Colorado: Denver, Boulder

If you’re outside these major hubs, you might be out of luck, which is one of the main drawbacks for people looking for a nationwide mover.

Here’s my final verdict.

Think of choosing a mover like choosing a mattress. You can buy a cheap foam mattress that folds in half. It’s convenient and easy to store, perfect for a guest you have over once a year. But if you try to sleep on it every night, your back is going to be killing you in a week. It’s a temporary solution that creates long-term problems.

Some moving companies are like that folding mattress. They’re cheap, they lure you in with a low quote, but the customer experience is often painful. You’re left with broken furniture, surprise fees, and the headache of dealing with customer complaints and endless claims forms.

Extra Mile Moving is more like a real bed with a proper mattress. It’s a solid, dependable foundation. It’s not a cheap, temporary fix. You’re investing in a service that is designed for a good outcome-a smooth, stress-free move where your belongings arrive safely. They focus on the fundamentals: clear communication, professional crews, and transparent pricing.

So, are they a good moving company? Yes, I believe they are. For someone who values reliability and a positive customer experience over getting the absolute lowest price, Extra Mile Moving is an excellent choice. They are for people who see moving not just as a task to be completed, but an experience to be managed with as little stress as possible.

If Extra Mile Moving isn’t right for you, either because of cost or location, here are a few other reputable options to consider:

• Allied Van Lines: A great choice for long-distance moves with a massive network. They’ve been in the moving industry for ages and have a robust system for handling complex relocations.
• North American Van Lines: Similar to Allied, they have a huge reach and offer a wide array of services. They have a good reputation and can handle just about any type of move you throw at them.
• U-Pack: If you’re on a tight budget and don’t mind doing the loading and unloading yourself, U-Pack is a fantastic hybrid option. They drop off a container, you pack it, and they drive it to your destination.